Question 1

Which brands can you dye?

Accepted Answer

We work with all luxury brands — Louis Vuitton, Hermès, Chanel, Gucci, Dior, Bottega Veneta, Saint Laurent, Prada, Celine, Fendi, Balenciaga, Loewe, and more. Exotic leathers including crocodile, ostrich, and woven leather are also handled with our specialized techniques.

Question 2

How do I choose a reliable luxury repair atelier?

Accepted Answer

Look for: verified experience, a transparent Before/After portfolio, and a post-work guarantee. Luxury Repair Shinsa offers 17+ years of artisan expertise, 1,000+ gallery photos, industry peer referrals, and a 6-month complimentary warranty.

Question 3

Can you handle work that other shops refused?

Accepted Answer

Yes — this is our specialty. Crocodile leather, severely faded pieces, and intricate woven leather are commissions other ateliers routinely decline. Repair shops across Korea send us their most challenging cases.

Question 4

How long does the restoration take?

Accepted Answer

Typically 1 to 4 weeks depending on the piece's condition and scope of work. Simple color restoration is faster; full re-coloring or heavily damaged items require more time. Exact timelines are provided after assessment.

Question 5

Will the dye peel or fade?

Accepted Answer

No. We use professional-grade pigments applied in multiple layers, finished with a protective top coat. Should any color issue arise within 6 months of completion, we repair it at no charge — our commitment to standing behind our work.

Question 6

Can I change to a completely different color?

Accepted Answer

Absolutely. We specialize in both original-color restoration and full re-coloring to any color of your choice. Share your desired color or reference images during consultation, and we will match it with precision.

Question 7

Can I ship my item from overseas?

Accepted Answer

Yes. We accept international shipments. Please contact us via email or Instagram DM, and we will guide you through our international shipping process. B2B partners receive dedicated handling.

Question 8

How much does it cost?

Accepted Answer

Pricing depends on brand, leather type, and current condition. Send us photos via email or Instagram for an initial estimate. Full pricing is confirmed after physical assessment. No hidden fees.

Question 9

Do you offer B2B consignment restoration for bulk orders?

Accepted Answer

Yes — we partner with pre-owned luxury retailers in the US, Japan, and Europe. B/C-grade items are sent to our Seoul atelier, restored to A-grade, and returned for resale at a significantly higher value. Contact us for B2B partnership details.

Question 10

What does the 6-month warranty cover?

Accepted Answer

Any dye-related issue — peeling, uneven coloration, or fading — that occurs within 6 months of delivery will be repaired free of charge. This warranty reflects our confidence in our craft and our commitment to every client.